Terms of Service

Table of Contents

Effective Date: 27/12/2025

Welcome to buycakes.in (“Website”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and services, including placing orders for cakes and related products.

By accessing or using buycakes.in, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility

You must be at least 18 years old or have legal parental/guardian consent to use this website. By using this site, you represent that you are legally capable of entering into a binding agreement.

2. Services

buycakes.in provides online ordering and delivery of cakes, desserts, and related products. All products are subject to availability and may vary in design, size, or appearance from images shown on the website.

3. Account & User Information

You agree to provide accurate, current, and complete information while placing an order.
You are responsible for maintaining the confidentiality of your contact details and order information.
We reserve the right to refuse service or cancel orders if information provided is inaccurate or misleading.

4. Orders & Acceptance

Placing an order on the website constitutes an offer to purchase.
Orders are considered confirmed only after payment is successfully completed and confirmation is sent via email/SMS/WhatsApp.
We reserve the right to cancel or refuse any order at our discretion, including due to product unavailability, pricing errors, or delivery constraints.

5. Pricing & Payment

All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as specified.
Prices may change without prior notice.
Payments must be made through available online payment methods.
buycakes.in is not responsible for payment gateway failures beyond our control.

6. Delivery

Delivery timelines are estimates and may vary due to location, weather, traffic, or unforeseen circumstances.
Same-day or timed deliveries are subject to operational feasibility.
Incorrect delivery details provided by the customer may result in failed delivery without refund.

7. Cancellation & Refund Policy

Orders once placed may not be cancelled or modified unless explicitly allowed at the time of purchase.
Since cakes are perishable and made-to-order, refunds are generally not applicable.
Refunds or replacements may be considered only in cases of damaged, incorrect, or missing items, subject to verification and reported within a reasonable time.

8. Product Disclaimer

Cakes may contain allergens such as nuts, dairy, gluten, and eggs.
While we take care in preparation, cross-contamination cannot be completely avoided.
Customers are responsible for checking ingredients and suitability before ordering.

9. Intellectual Property

All content on buycakes.in, including text, images, logos, and designs, is the intellectual property of buycakes.in or its licensors.
Unauthorized copying, reproduction, or use is strictly prohibited.

10. Prohibited Use

You agree not to:

Use the website for unlawful purposes
Attempt to hack, disrupt, or damage the website
Post false, misleading, or harmful content
Violate any applicable laws or regulations

11. Limitation of Liability

To the maximum extent permitted by law:

buycakes.in shall not be liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the value of the order placed by you.

12. Indemnification

You agree to indemnify and hold harmless buycakes.in from any claims, damages, losses, or expenses arising out of your use of the website or violation of these Terms.

13. Third-Party Services

The website may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.

14. Termination

We reserve the right to suspend or terminate access to the website without notice if these Terms are violated.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Courts located in [Insert City, India] shall have exclusive jurisdiction.